![]() Skype Credit only continues to charge you if you have auto-recharge enabled on your account. Note: If you dont have the Manage button, it might be because you have Skype Credit rather than a subscription. Having trouble using your Skype subscription? Try these Skype subscription troubleshooting steps. Go to the Skype account profile page and select Manage for the subscription you want to cancel. When you cancel your subscription, it will continue to be active until the expiration date.Ĭan I get a refund for a cancelled Skype subscription? Subscriptions that haven't expired may be eligible for a refund. ![]() I hope the information above helps in bringing enlightenment. And you may refer to this support page regarding your query on how to contact Skype's customer service: Click here. Here's the link for the steps on how you can delete your Skype account: Click here. Select your reason for cancelling, and then select Cancel subscription to confirm your cancellation. Deleting the Skype account means deleting the Microsoft account connected to it.Note: If you don't have the Manage button, it might be because you have Skype Credit rather than a subscription. Go to the Skype account profile page and select Manage for the subscription you want to cancel.Subscriptions must be cancelled at least three days before your renewal date to avoid being charged for the next billing cycle. Important: If you purchased your subscription on your iPhone or iPad, you can only manage it directly from your device. If you purchased your subscription through Google Play, you can only manage it directly on your Android device.
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